FAQs

Frequently Asked Wedding & Celebratory Cake Questions

Please find below a list of the most commonly asked questions that Dream Cakes and Creations receives. If you have a question that you cannot find an answer to below then please don’t hesitate to contact us.

  1. How much does a Dream Cakes and Creations wedding cake cost?
  2. Do you require a deposit?
  3. What are the payment options?
  4. What is your alterations policy?
  5. What is your cancellation policy?
  6. How many people can your cakes cater for?
  7. Do you have gluten free and vegan options?
  8. What is your delivery area?
  9. Do you provide stand hire?
  10. Are all of your decorations edible?
  11. What is the lead-time for ordering a Dream Cakes and Creations cake?
How much does a Dream Cakes and Creations wedding cake cost?

Our cakes are all individually priced based on size of the cake and the amount of detail and time that the decorations will take to complete. If you are working to a specific budget please let us know during the consultation and we can discuss your options to give you your dream cake.

Do you require a deposit?

Bookings are open up to 12 months prior to your event. A $100 deposit will secure your date allowing you to decide on your design at a later date if you wish.

What are the payment options?

Payments can be made by a bank transfer or Internet banking (details will be forwarded to your email address with instructions). We also offer an instalment option where required however the final instalment must be received no later than two weeks prior to the event.

What is your alterations policy?

We accept alterations to the original order up until a month before the event. The alterations must be confirmed in writing and if the alterations affect the cost of the cake then your balance will be adjusted accordingly. If you require alterations closer then one month before the month then every effort will be made to accommodate your needs however we cannot guarantee that it will be possible.

What is your cancellation policy?

If you order is cancelled for any reason, the initial deposit of $100 is non-refundable. Up to 3 months prior to your function date, any other monies paid will be refunded within 10 business days. If your order is cancelled within 3 months of the completion date, a total of 75% of monies paid will be refunded if a replacement booking is made. For orders cancelled within 1 month of the completion date, all monies paid are forfeited. In the event of a cancellation at any time, any work already complete is chargeable at the discretion of Dream Cakes and Creations.

How many people can your cakes cater for?

We don’t really have a limit – because we custom design the cakes from scratch, we can make the cakes as large or as small as you require. Whether you are serving coffee sized or desert-sized portions will also affect how many people the cake can cater to. We will discuss this with you during the consultation and tasting session.

Do you have gluten free and vegan options?

Yes, we have several wedding cake flavours available in gluten free and we are also able to cater for vegans and other dietary requirements. You can find more information about this on our special needs area.

What is your delivery area?

All wedding cake prices include delivery and set up; our delivery area includes North to Noosa, East to Bribie Island, South to Logan and West to Toowoomba.

Do you provide stand hire?

We do have a number of stands available fore hire. A deposit of between $75 and $300 is required depending on the stand being used. This is held in your file until the stand is returned undamaged. Stands must be returned within 7 days. In some cases we can arrange to have the stand collected for a small charge.

Are all of your decorations edible?

All of our floral cake decorations are made by hand using our own gum paste, however some flowers may require wire frames or foam bases to support their weight. Joanne will advise you of this at the consultation.

Other non-edible decorations may include ribbons, brooches, diamantes and feathers – these must all be removed before serving. Dream Cakes and Creations accept no responsibility for any physical harm that may arise from their use.

What is the lead-time for ordering a Dream Cakes and Creations cake?

Because each of our cakes is a unique creation we do a limited number each week and dates do tend to fill quickly. We accept orders up to 12 months prior to your wedding date.

Please call or email to check available dates.

If you are organising your event long distance your consultation can be done via phone and we are more than happy to send samples interstate if need be. This does attract a small charge for postage which is deducted from your deposit once it is finalised.

Consultations by appointment in the studio are held on Saturday mornings between 9 and 12. Joanne personally delivers and sets up her wedding cakes so Saturday afternoons are usually unavailable for consultations.